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Avaya IP Office™ Platform is a powerful unified communications solution that enables organizations to improve their productivity, collaboration, and customer service. It offers a range of tools and applications, including voice, video, messaging, and presence, which can be integrated with other business applications to provide a seamless communication experience. The Avaya 77201X Certification Exam is focused on the implementation of the Avaya IP Office™ Platform, ensuring that candidates have the skills and knowledge needed to deploy and manage this solution.

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Avaya IP Office™ Platform Implement Certified Exam Sample Questions (Q37-Q42):

NEW QUESTION # 37
What is the purpose of the IP Office "Incoming Call Route"?

A. To manage voicemail mailboxes
B. To monitor call quality
C. To route incoming calls to destinations
D. To configure outgoing call routes

Answer: C

Explanation:
The "Incoming Call Route" (Option A) directs incoming calls to destinations (e.g., extensions, hunt groups) based on criteria like DID or time profiles. Option B is for ARS, Option C is for Voicemail Pro, and Option D is for SSA-not incoming routing.References: Avaya IP Office Incoming Call Route Configuration Guide.

NEW QUESTION # 38
During an Avaya IP Office Installation, how is an Auto Attendant tested?

A. Create and dial a new Auto Attendant Short Code
B. Call the Voicemail Start Code *77
C. Call the Voicemail Announcement Code *8101
D. Dial the default Short Code *91#

Answer: A

NEW QUESTION # 39
A call is directed to the first hunt group, then it overflows to a second hunt group, and then the call is sent to voicemail. To which mailbox was the call sent?

A. Both the first and second hunt group user mailboxes
B. The general sampling mailbox
C. The second hunt group extension group mailbox only
D. The first hunt group mailbox only

Answer: C

Explanation:
In IP Office, hunt groups can have their own voicemail mailboxes. When a call overflows from one hunt group to another and then goes to voicemail, it is typically sent to the mailbox of the last hunt group in the chain unless otherwise configured. Option C, "The second hunt group extension group mailbox only," is correct because the call ends up being handled by the second hunt group's voicemail when it overflows and no one answers. Option A is incorrect as the first group is bypassed. Option B is wrong because calls don't split across multiple mailboxes in this scenario. Option D (general sampling mailbox) is not a standard feature for this call flow.References: Avaya IP Office Hunt Group Configuration Guide.

NEW QUESTION # 40
What is the maximum number of simultaneous calls supported by a single T1 trunk on IP Office?

A. 0
B. 1
C. 2
D. 3

Answer: C

Explanation:
A T1 trunk (PRI) supports 23 simultaneous calls (Option A) in North America, using 23 B-channels and 1 D- channel. Option B (24) includes the D-channel (not for calls), Option C (30) is for E1, and Option D (31) exceeds T1 capacity.References: Avaya IP Office Trunk Configuration Guide.

NEW QUESTION # 41
What is the maximum number of Voicemail Pro channels supported on Server Edition?

A. 0
B. 1
C. 2
D. 3

Answer: A

Explanation:
Voicemail Pro on Server Edition supports up to 150 simultaneous channels (Option C), allowing extensive voicemail and auto-attendant capacity. This requires sufficient licensing and server resources. Options A, B, and D represent lower or higher limits not aligned with Server Edition specs.References: Avaya IP Office Voicemail Pro Administration Guide.

NEW QUESTION # 42
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